If your top-load Whirlpool washer won't start or fill, there could be several potential reasons for this issue. Here are some common troubleshooting steps you can take to identify and possibly resolve the problem:
Power Supply: Check if the washer is properly connected to a power source. Make sure the power cord is plugged in securely, and there is power reaching the outlet.
Circuit Breaker: Verify that the circuit breaker or fuse for the washer's electrical circuit hasn't tripped or blown. If it has, reset the breaker or replace the fuse.
Door/Lid Switch: For top-load washers, there is usually a door or lid switch that prevents the washer from starting if the lid is open. Make sure the lid is closed properly and that the switch is not faulty. If the switch is damaged, it may need to be replaced.
Water Supply: If the washer is not filling, check the water supply hoses connected to the back of the machine. Ensure that the water faucets are fully turned on and that there are no kinks or clogs in the hoses.
Water Inlet Valve: The water inlet valve is responsible for letting water into the washer. If it is defective or clogged, the washer won't fill. You can try cleaning the valve or have it replaced if necessary.
Control Panel/Settings: Check the control panel and settings to make sure you have selected the right cycle and options. Some washers won't start if the door is not fully closed or if certain settings are not configured correctly.
Timer/Control Board: If the washer's timer or control board is faulty, it might prevent the washer from starting or advancing through the cycle. You may need professional assistance to diagnose and replace these components.
Safety Lock Feature: Some washers have a safety lock feature that prevents the washer from starting when the lid is open. If your model has this feature, make sure it is not engaged unintentionally.
If you have tried these troubleshooting steps and still cannot resolve the issue, it's best to contact Whirlpool customer support or a qualified appliance repair technician for further diagnosis and assistance. They can identify the specific problem and provide a solution based on the model and age of your washer.