If the bottom of a front load washing machine fills with water when not in use, it is likely due to a problem with the machine's drainage system. There are a few possible reasons for this issue:
Clogged or blocked drain: One of the most common reasons for water pooling at the bottom of a front load washing machine is a clogged or blocked drain pump or hose. Over time, lint, debris, and other foreign objects can accumulate in the drain system, obstructing the flow of water out of the machine.
Faulty drain pump: The drain pump is responsible for removing water from the washing machine after each cycle. If the drain pump is malfunctioning or has become damaged, it may not be able to pump out all the water effectively, leading to water retention in the machine's bottom.
Drain hose positioning: The drain hose needs to be positioned correctly to ensure proper water drainage. If the hose is kinked, twisted, or not positioned at the right height, it can prevent water from flowing out of the machine correctly.
Backflow from the building's plumbing: Sometimes, water can backflow from the building's plumbing system into the washing machine, especially if there is a drainage issue or blockage in the main plumbing lines.
Door seal or gasket problems: The door seal or gasket on a front load washing machine is essential for preventing water from leaking out during the wash cycle. If the seal is damaged or not sealing properly, water may leak into the machine's bottom when it's not in use.
To address this issue, you can try the following steps:
Check and clean the drain filter and pump: Refer to the washing machine's manual to locate the drain filter and pump. Clean out any debris or foreign objects that may be clogging the drain system.
Verify the drain hose: Ensure that the drain hose is correctly positioned, not kinked, and has a proper height to allow for effective water drainage.
Inspect the door seal: Examine the door seal or gasket for any visible damage or wear. If it's compromised, it may need to be replaced.
Check for plumbing issues: If you suspect a backflow problem, consider having a plumber inspect the building's plumbing system to address any drainage issues.
If the problem persists even after these troubleshooting steps, it's best to contact a professional appliance repair technician to diagnose and fix the issue, as there may be more complex internal problems with the washing machine's drainage system.