If your washing machine is only spinning and draining but not washing, there are a few possible reasons for this issue. Here are some troubleshooting steps you can follow to try and resolve the problem:
Check the selected cycle: Make sure you have selected the correct washing cycle and not just the spin/drain cycle. Sometimes, the selector knob or buttons may be inadvertently set to a spin-only mode.
Door/lid interlock: Most modern washing machines have a safety interlock that prevents the machine from washing if the door or lid is not properly closed. Ensure that the door or lid is securely closed during operation.
Check for error codes: Many washing machines have a display panel that shows error codes when something is wrong. Refer to the user manual to understand what the specific error code means and take appropriate action.
Inspect the water supply: If the washing machine doesn't get enough water, it may not initiate the wash cycle. Check the water supply valves to ensure they are fully open and that water is flowing to the machine.
Clean the detergent dispenser: A clogged detergent dispenser or fabric softener dispenser can sometimes prevent the wash cycle from starting. Clean the dispenser thoroughly to ensure proper detergent flow.
Check the agitator/pulsator: If your washing machine has an agitator or pulsator, check if it's spinning correctly. It may be malfunctioning, causing the machine to skip the wash cycle.
Examine the belt and motor: If the motor is running but the drum is not agitating, the belt connecting the motor to the drum may be broken or slipping. You might need to replace the belt.
Inspect the control board: A malfunctioning control board could be preventing the washing machine from initiating the wash cycle. If other troubleshooting steps don't solve the issue, it's best to have a professional technician examine the control board.
Balance the load: If the washing machine senses an unbalanced load, it may skip the wash cycle to prevent damage. Ensure that the clothes inside the drum are evenly distributed.
If you're not comfortable with performing these troubleshooting steps or if the issue persists after trying them, it's recommended to contact a professional appliance repair technician. They will have the expertise to diagnose and fix the specific problem with your washing machine.