In a side-loading washing machine, also known as a front-loading washing machine, the water level should not reach halfway up the window. Unlike top-loading machines where you can see the water level directly, front-loading machines have a window or a porthole through which you can observe the laundry inside. However, the water level should only be a few inches deep, typically covering the bottom of the drum.
When using a front-loading washing machine, you don't need as much water as you would in a top-loading machine because the drum rotates horizontally and lifts the laundry through the water. This tumbling action ensures efficient cleaning with less water. If the water level were to rise too high, it could lead to leaks or other issues with the machine.
The drawer at the bottom of your modern Kenmore washing machine is likely the detergent dispenser. You can use this drawer to add detergent, fabric softener, or other laundry additives to the wash cycle.
If you find that the water level is significantly higher than just covering the bottom of the drum, there might be a problem with the machine. In that case, it's best to consult the user manual or reach out to the manufacturer's customer support for assistance. They can provide specific troubleshooting steps and help you ensure your washing machine is working properly.