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To prevent your new washer from starting off with a moldy smell and to get rid of any such odor if it does happen, here are some tips:

  1. Before first use:

    • Inspect the washer: Check the washer drum and any visible parts for any signs of mold, mildew, or debris. If you notice anything, clean it thoroughly before the first use.
    • Read the manual: Follow the manufacturer's instructions for the initial setup and maintenance of the washing machine.
  2. Proper installation:

    • Ensure the washer is properly installed, leveled, and connected to the water supply according to the manufacturer's guidelines. Proper installation can prevent water accumulation, which can lead to mold growth.
  3. Regular cleaning and maintenance:

    • Clean the drum and gasket: Regularly clean the drum and the rubber gasket around the door or lid with a mixture of water and vinegar or a specialized washing machine cleaner. This will help prevent mold and mildew buildup.
    • Leave the door/lid open: After each use, leave the washer door or lid open for a few hours to allow the interior to dry thoroughly and prevent moisture buildup.
  4. Use the right detergent:

    • Use high-efficiency (HE) detergent specifically designed for front-loading or high-efficiency washers. Using regular detergent in an HE washer can lead to excessive suds, residue, and potential odor problems.
  5. Avoid overloading:

    • Do not overload the washer. It's essential to leave enough space for the clothes to move freely during the wash cycle, allowing for better cleaning and preventing excess moisture retention.
  6. Run periodic cleaning cycles:

    • Some washing machines have a self-clean or maintenance cycle. Run this cycle periodically, following the manufacturer's instructions, to help remove any residue and odor-causing buildup.

If your new washer does start off with a moldy smell, here's how long it might take to get rid of the odor:

  • Mild odor: If you catch the smell early, consistent cleaning and leaving the washer open between uses might eliminate the odor in a few days or a week.

  • Persistent odor: If the moldy smell is strong and persistent, it might take several weeks of diligent cleaning and airing out the washer to get rid of the odor completely.

If the smell persists despite your efforts, it's possible that there is a mechanical issue or a mold problem in parts of the washer that you can't access easily. In such cases, it's best to contact the manufacturer's customer support or a professional appliance repair service for assistance.

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