If your Hisense automatic washing machine is draining water and refilling water at the same time, it could indicate a problem with the machine's water inlet valve or the electronic control board. Here are some possible reasons why this might be happening:
Water Inlet Valve Issue: The water inlet valve is responsible for controlling the flow of water into the washing machine. If it is faulty or partially clogged, it may not close properly when it should, causing water to continue filling the machine even during the drain cycle. This could lead to simultaneous draining and refilling of water.
Electronic Control Board Malfunction: The electronic control board is the "brain" of the washing machine, responsible for sending signals to various components, including the water inlet valve and drain pump. If there's a malfunction in the control board, it may send conflicting signals, leading to simultaneous draining and refilling.
Wiring or Sensor Issue: Wiring problems or faulty water level sensors could also result in improper communication between different components, causing the machine to drain and fill water at the same time.
Blocked or Kinked Drain Hose: If the drain hose is blocked or kinked, the water may not be able to exit the washing machine properly, leading to issues during the drain cycle.
Software or Firmware Glitch: In some cases, the washing machine's software or firmware may encounter a glitch or error, causing unexpected behavior during the wash cycles.
To address this issue, you can try the following steps:
First, turn off the washing machine and unplug it from the power source for a few minutes. This can sometimes reset the electronic control board and resolve temporary glitches.
Check the drain hose for any blockages or kinks. Ensure that it is properly connected to a drain or drainage system.
Inspect the water inlet valve for any signs of damage or blockages. If you suspect an issue with the valve, it may need to be cleaned, repaired, or replaced.
If the problem persists, it's best to contact the manufacturer's customer support or a qualified appliance repair technician. They can diagnose and fix the specific issue with your Hisense washing machine and ensure it functions properly.
Remember to always follow safety guidelines and avoid attempting any repairs if you're not familiar with the inner workings of the appliance.