If your LG front load washer is not spinning or agitating but is filling with water and draining properly, there are several potential issues that could be causing the problem. Here are some troubleshooting steps you can follow to identify and potentially fix the issue:
Check for Unbalanced Load: An unbalanced load can prevent the washer from spinning. Make sure you are loading the washer evenly with clothes to distribute the weight properly.
Reset the Washer: Sometimes, electronics can experience glitches. Try unplugging the washer from the power outlet for a few minutes and then plugging it back in to perform a soft reset.
Inspect the Door Lock: If the door lock is faulty or not engaging properly, the washer might not start spinning. Check if the door is closing securely and the lock mechanism is functioning correctly.
Verify the Drain Pump: A clogged or malfunctioning drain pump can also cause issues. Ensure the drain pump is clear of any debris and is working as expected.
Check the Belt (If Applicable): If your LG front load washer has a belt-driven motor, the belt might be broken or loose. Inspect the belt for any signs of damage and tighten or replace it as needed.
Examine the Motor and Motor Control Board: The motor and its control board could be the culprit. Faulty motor control board or motor itself might prevent the washer from agitating or spinning. Professional diagnosis and repair might be required in this case.
Inspect the Door Interlock Switch: The door interlock switch ensures that the door is securely closed before the washer starts operating. If this switch is defective, it could prevent the washer from agitating or spinning.
Check the Washer's Control Board: Issues with the control board could disrupt the washer's operation. Look for any visible signs of damage or burnt components on the control board.
Run Diagnostic Mode (If Available): Some LG washers have a diagnostic mode that allows you to troubleshoot issues. Refer to the user manual or search for specific instructions on how to access the diagnostic mode for your model.
If you're not familiar with repairing washing machines or you can't identify the problem yourself, it's best to seek help from a qualified appliance repair technician or contact LG customer support for assistance. They can provide you with more specific guidance based on the model of your washer and help you resolve the issue.