If you've checked the filter and it's not the cause of the clog in your washing machine, there are several steps you can take to troubleshoot and fix the issue:
1. Check the drain hose: Ensure that the drain hose is not kinked, bent, or obstructed. A clogged or improperly positioned drain hose can prevent water from draining properly. Detach the hose from the machine and inspect it for any blockages.
2. Clear the pump: The pump is responsible for draining the water from the machine. If it gets clogged, water won't drain properly. Some washing machines have accessible pump filters or coin traps that can get clogged with lint, debris, or small objects. Consult your washing machine's manual to locate and clean the pump.
3. Clean the detergent dispenser: Soap residues and buildup in the detergent dispenser can lead to clogs and poor drainage. Remove the dispenser tray and clean it thoroughly to ensure smooth water flow.
4. Run a cleaning cycle: Some washing machines have a dedicated cleaning cycle that can help remove built-up soap scum, residues, and debris. Check your machine's manual for instructions on how to run a cleaning cycle.
5. Use a drain cleaner: If you suspect a partial clog in the drain pipe, you can use a drain cleaning solution specifically designed for washing machines. Follow the manufacturer's instructions and safety guidelines when using drain cleaners.
6. Check for foreign objects: It's possible that small objects like coins, hairpins, or buttons have made their way into the machine's drum or drain. Inspect the drum thoroughly and remove any foreign objects.
7. Check the water level switch: If the water level switch (also known as the pressure switch) is faulty, it may not detect the proper water level, resulting in drainage issues. This part may need to be replaced if it's malfunctioning.
8. Consult a professional: If you've tried the above steps and still can't resolve the issue, it may be time to seek the help of a professional appliance repair technician. They have the expertise to diagnose and fix more complex problems with your washing machine.
Remember to unplug your washing machine and turn off the water supply before attempting any troubleshooting or repairs. If you're unsure about any step or dealing with complex issues, it's best to leave it to the professionals to avoid further damage or safety risks.