If a Whirlpool washer with model number W10140920 is not filling or starting, but it can spin and drain, there are a few potential causes for this issue:
Water supply issue: Check that the water supply to the washer is turned on and that the water inlet hoses are not kinked or blocked. If the washer is not getting water, it won't be able to start the wash cycle.
Faulty water inlet valve: The water inlet valve is responsible for allowing water to enter the washer. If the valve is defective or clogged, it may not open properly, preventing the washer from filling with water.
Timer/control board problem: The timer or control board of the washer manages the various functions of the appliance. If there is an issue with the timer or control board, it may not send the signal to start the wash cycle even though other functions like spinning and draining work fine.
Door lock issue: Some washers have a door lock mechanism that prevents the cycle from starting if the door is not properly closed or if the door lock is faulty.
Pressure switch problem: The pressure switch is responsible for detecting the water level in the washer. If the pressure switch is malfunctioning, the washer may not fill with water as it doesn't receive the signal that the water level is sufficient to start the cycle.
Clogged filter or inlet screens: The washer's inlet screens or filters might be clogged with debris, affecting water flow and preventing the washer from filling.
To troubleshoot and identify the exact cause of the problem, you can try the following steps:
Check the water supply and ensure the water inlet hoses are connected correctly and not blocked.
Inspect the water inlet valve for any signs of damage or debris. Clean the valve and its screens if necessary.
Make sure the door is closing properly and the door lock is engaging as it should.
Check for any error codes or warning lights on the control panel, as they might indicate specific issues.
If you're unsure about performing these troubleshooting steps or need assistance with the repair, it's best to contact a professional appliance repair technician who can diagnose and fix the problem for you.