I can provide some general insights.
If the Electrolux Professional Washing Machine "Lagoon 6 Kg" is bleeding water from the detergent tray, it could be due to several reasons:
Overfilling: If the detergent tray is overfilled with detergent or fabric softener, it can cause excess water to flow out during the wash cycle.
Clogged or misaligned tray: The detergent tray might be clogged with detergent residue or not aligned properly, leading to improper water flow.
Water pressure: High water pressure during the wash cycle could cause water to splash out of the tray.
Defective parts: There might be an issue with the washing machine's internal components, such as valves or seals, causing water leakage.
Improper usage: Users may not be following the correct instructions for loading detergent or using the machine.
If you have experienced this issue, it's essential to contact Electrolux customer support or the place of purchase to seek assistance. They can provide specific guidance on how to address the problem, especially if it's a known issue with that particular model.
Manufacturers like Electrolux typically address product issues that arise during the warranty period. If it's a widespread problem affecting many buyers, they might release a recall or provide fixes through service centers.
When dealing with such issues, documentation, such as purchase receipts and warranty information, is helpful. If the washing machine is still under warranty, the repairs or replacement should be covered by the manufacturer.
Always make sure to contact the manufacturer or an authorized service center to address any problems with the washing machine, as attempting to fix it yourself might void the warranty.