There could be several reasons why your new washing machine is leaving suds in the wash cycle after it has drained out:
Excessive detergent usage: Using too much detergent can cause excessive sudsing. Even high-efficiency (HE) washing machines require less detergent than traditional ones. Follow the manufacturer's guidelines for detergent usage, and consider using detergent specifically formulated for HE machines.
Incorrect detergent type: Using regular detergent in an HE washing machine can lead to excess suds because regular detergents are not designed for these machines. Always use HE detergent in high-efficiency washers.
Water hardness: If you have hard water, the minerals in the water can react with the detergent, creating more suds than usual.
Not using the correct cycle: Some cycles, like "delicate" or "hand wash," use more water to be gentler on clothes. Using these cycles with regular detergent can lead to excess suds.
Residue in the machine: Leftover detergent or fabric softener residue in the washing machine can build up over time and contribute to excessive sudsing.
Machine issue: In some cases, there may be a problem with the washing machine itself, such as a malfunctioning water level sensor or a drainage issue.
Here are some steps you can take to address the issue:
Reduce detergent usage: Follow the manufacturer's guidelines for detergent quantity. Typically, for HE machines, you only need a small amount of detergent.
Use HE detergent: Make sure you are using detergent specifically designed for high-efficiency washing machines.
Run an extra rinse cycle: Running an additional rinse cycle can help remove excess suds from the wash.
Clean the washing machine: Periodically clean the washing machine to remove any detergent or fabric softener residue. Some washers have a self-cleaning cycle, or you can run an empty cycle with hot water and vinegar to help clean the machine.
Check for machine issues: If the problem persists, it might be worth contacting the manufacturer or a qualified appliance repair technician to inspect the washing machine for any underlying issues.
If you've tried these steps and the problem continues, reaching out to the manufacturer's customer support or a professional technician would be the best course of action to diagnose and resolve the issue.