When preparing a hotel room for new guests, several cleaning procedures are typically followed to ensure a clean and comfortable environment. While specific practices may vary between hotels, here is a general outline of the process:
Room Inspection: The housekeeping staff inspects the room to identify any maintenance issues or items that need repair.
Stripping the Beds: The linens, including sheets, pillowcases, and duvet covers, are removed and placed in a designated laundry bag for washing.
Waste Disposal: Trash cans and bins are emptied and lined with fresh bags. Any garbage or waste is properly disposed of.
Dusting and Vacuuming: All surfaces, including furniture, countertops, shelves, and fixtures, are dusted using microfiber cloths to capture dust effectively. The floors are vacuumed to remove dirt, debris, and hair.
Bathroom Cleaning: The bathroom is thoroughly cleaned and disinfected. The toilet, sink, shower/tub, and tiles are scrubbed and sanitized. Towels and bathmats are replaced with fresh ones.
Changing Linens: New, clean linens are provided for the beds. This includes sheets, pillowcases, duvet covers, and mattress protectors. These items are typically washed and ironed before being placed on the beds.
Surface Disinfection: High-touch surfaces such as doorknobs, light switches, remote controls, and telephone sets are disinfected to minimize the spread of germs.
Restocking Supplies: Toiletries such as shampoo, conditioner, soap, and lotion are replenished. Other amenities like coffee, tea, water bottles, and towels are restocked as needed.
Floor Cleaning: The floors are mopped or steam cleaned, depending on the type of flooring, to ensure cleanliness and a fresh appearance.
Final Inspection: A supervisor or team leader inspects the room to ensure that all cleaning tasks have been completed to the required standard.
By following these steps, hotels aim to provide a clean and inviting space for incoming guests. Additionally, many hotels have implemented enhanced cleaning protocols and safety measures in response to the COVID-19 pandemic to ensure the health and well-being of their guests.