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If the upper portion of your double door fridge is cooling well, but the lower portion is not cooling, there could be several possible reasons for this issue. Here's what you can do next to troubleshoot and potentially resolve the problem:

  1. Check Temperature Settings: Verify that the temperature settings for both the fridge and freezer compartments are correctly set. The controls for the upper and lower sections may be separate. Make sure they are set to the desired cooling levels.

  2. Inspect Air Vents: Look for any blocked or obstructed air vents in the refrigerator. Proper air circulation is crucial for maintaining even cooling throughout the fridge. Rearrange items if necessary to allow air to flow freely.

  3. Clean Condenser Coils: Dust and debris can accumulate on the condenser coils at the back or bottom of the refrigerator, reducing cooling efficiency. Unplug the fridge, and if accessible, gently clean the coils with a coil brush or vacuum cleaner. Be cautious not to damage the coils.

  4. Check Door Seals: Ensure that the door seals are intact and free from any damage or debris. A faulty seal can allow warm air to enter the fridge, leading to uneven cooling.

  5. Inspect the Evaporator Fan: The evaporator fan is responsible for circulating cold air throughout the refrigerator. If it's not functioning correctly, the lower section may not receive adequate cooling. Listen for the fan's sound when you open the fridge door. If it's not running, it may need to be replaced.

  6. Defrost the Fridge: If the lower portion of the fridge has a lot of ice buildup, it may be impeding proper cooling. Unplug the fridge and allow it to defrost completely. Remove any excess ice or water that accumulates during the defrosting process.

  7. Check the Temperature Sensor: Some refrigerators have temperature sensors that can malfunction. A faulty sensor may not accurately detect the temperature, causing cooling issues. Consult your fridge's manual to locate the sensor and, if necessary, have it checked or replaced by a professional technician.

  8. Verify Fridge Leveling: Ensure that your refrigerator is properly leveled. An uneven fridge can impact its cooling performance.

If you have tried these troubleshooting steps and the lower portion of the fridge still doesn't cool properly, it's best to contact a professional appliance repair technician. They can diagnose the issue more accurately and make any necessary repairs or replacements. Avoid attempting complex repairs yourself, as it could cause further damage or void your warranty.

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