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If the door on your new refrigerator keeps falling off after it closes, there could be several possible reasons for this issue. Here are some common causes and troubleshooting steps to help you identify and resolve the problem:

  1. Misalignment of the Door Hinges: The most likely cause is that the door hinges are misaligned. If the hinges are not properly aligned, the door may not sit correctly on the refrigerator, leading to it falling off when closed.

    Troubleshooting: Check the hinges for any visible signs of misalignment or damage. If the hinges appear to be off-kilter, you may need to adjust or reposition them. Most refrigerators have adjustable hinges that can be tweaked to ensure proper alignment. Refer to your refrigerator's user manual for specific instructions on how to adjust the hinges.

  2. Door Gasket Issues: The door gasket is the rubber seal that runs along the edges of the door and ensures an airtight seal when closed. If the gasket is damaged, dirty, or not sealing properly, it can affect the door's alignment and stability.

    Troubleshooting: Inspect the door gasket for any signs of wear, tears, or dirt accumulation. Clean the gasket with mild soapy water and ensure there are no obstructions or debris that could interfere with the door's closure. If the gasket is damaged, you may need to replace it.

  3. Uneven Floor or Surface: If the refrigerator is not sitting on a level floor or surface, it can cause the door to be misaligned and lead to falling off when closed.

    Troubleshooting: Use a level tool to check if the refrigerator is sitting evenly on the floor. If it's not level, adjust the leveling feet at the bottom of the refrigerator to ensure it is balanced properly.

  4. Excessive Weight or Overloading: If you have heavy items stored on the door shelves or inside the refrigerator door, it can cause the door to become imbalanced and fall off more easily.

    Troubleshooting: Remove any heavy items from the door shelves and redistribute the weight of items inside the refrigerator evenly.

  5. Manufacturing Defect: In rare cases, the issue could be due to a manufacturing defect in the refrigerator's design or construction.

    Troubleshooting: If none of the above steps resolve the problem, and your refrigerator is still under warranty, contact the manufacturer or the retailer where you purchased it for assistance. They should be able to provide you with a solution or offer a replacement if necessary.

Always exercise caution when troubleshooting and adjusting the refrigerator door. If you are unsure about any steps or encounter difficulties, it's best to seek professional help from the manufacturer's customer service or a certified appliance technician.

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