In most cases, a new refrigerator should start producing ice within the first 24 to 48 hours after it has been installed and plugged in. However, there are a few factors to consider before determining whether it is normal or not for a new fridge to not produce ice after 48 hours:
Water supply: If your refrigerator has an ice maker, it needs a water supply to produce ice. Make sure the water line is connected correctly and supplying water to the fridge. Check for any kinks or blockages in the water line that may be preventing water flow.
Ice maker activation: Some refrigerators have an on/off switch for the ice maker. Ensure that the ice maker is turned on and activated. Refer to the refrigerator's user manual for instructions on how to turn on the ice maker.
Temperature settings: The freezer temperature needs to be set low enough for the ice maker to function correctly. The ideal temperature for ice production is around 0°F (-18°C). Verify that the freezer temperature setting is appropriate.
Initial cooling period: New refrigerators often require a bit of time to reach their optimal temperature. During the first 24 to 48 hours after installation, the refrigerator's cooling system is working to stabilize the internal temperature. This process may impact the initial ice production.
Ice maker cycle: Ice makers go through a cycle of filling with water, freezing the water into ice, and then releasing the ice into the ice bin. Depending on the model, this cycle can take a few hours to complete.
If you have checked the water supply, ensured the ice maker is activated, set the proper temperature, and allowed enough time for the refrigerator to cool, and still no ice is being produced after 48 hours, there may be an issue with the ice maker or the refrigerator's cooling system. In such cases, it is recommended to contact the manufacturer's customer support or a professional technician to diagnose and resolve the problem. Since the refrigerator is new, it should be covered by the manufacturer's warranty, and any necessary repairs or adjustments should be made at no cost to you.