Experiencing an electric shock from your new fridge is a serious safety concern and should not be ignored. Here are the steps you should take to address the issue:
Disconnect the Fridge: First and foremost, for your safety, immediately unplug the fridge from the electrical outlet. Do not attempt to touch it or interact with it while it is still connected to the power source.
Avoid Touching the Fridge: If the fridge is giving electric shocks, there might be a wiring or grounding issue, and it is hazardous to touch it. Keep a safe distance from the appliance until the issue is resolved.
Contact Customer Support or Manufacturer: Since your fridge is new, it should be covered under warranty. Contact the customer support of the manufacturer from whom you bought the fridge. Explain the issue in detail and inform them that you experienced electric shocks when attempting to plug it in. They will guide you on the next steps to take.
Professional Inspection: The fridge may have a wiring fault or a grounding issue, which needs to be identified and fixed by a qualified electrician or an authorized technician from the manufacturer. Do not attempt to fix the issue yourself, as it could lead to further damage or harm.
Safety First: Until the fridge has been inspected and repaired by a professional, avoid using it. Ensure that the area around the fridge is clear, and no one comes in contact with it.
Electric shocks are dangerous and can lead to serious injuries or even death. It is crucial to take immediate action to prevent any further incidents. By contacting the manufacturer or a professional technician, you ensure that the issue is addressed correctly and safely. Do not attempt to use the fridge until the problem has been resolved by a qualified professional.