you can try a few general troubleshooting steps to see if they help resolve the issue:
- Remove the battery (if it's removable) and reinsert it after a few minutes.
- Try charging your phone using a different charger and cable.
- Perform a factory reset, but be aware that this will erase all data on your phone. To do this, look for instructions specific to your phone model, as the process can vary.
If these steps don't work, I recommend contacting the manufacturer or taking your phone to a professional technician for further assessment and repair. They will be better equipped to diagnose the exact problem and provide a suitable solution.
Remember, it's essential to exercise caution and avoid exposing your electronic devices to extreme conditions or unusual environments to prevent damage.