If your washing machine is having trouble spinning the water out of larger loads or using fabric softener, there may be a few potential causes for the issue. Here are some steps you can take to troubleshoot and possibly fix the problem:
Check the load size: Make sure you're not overloading the washing machine with too many clothes. Large loads can put excessive strain on the machine's motor and prevent it from functioning properly. Try reducing the load size and see if that improves the performance.
Level the machine: Ensure that your washing machine is level on the floor. If it's not balanced, it may have difficulty spinning properly. Use a bubble level to check the machine's balance and adjust the feet or platform as needed.
Inspect the lid/door switch: If your washing machine has a lid or door switch, it may not engage properly when the load size is large. The machine won't start its spin cycle if the switch isn't activated. Check if the switch is broken or misaligned and replace it if necessary.
Examine the belt (for top-load machines): For top-loading machines, there is often a belt that drives the spin cycle. If the belt is worn out or broken, the machine won't spin correctly. Look for signs of wear or damage on the belt and replace it if needed.
Check for obstructions: There might be something stuck in the washing machine's drain pump or drain hose, preventing proper drainage. Inspect these components for any obstructions and clear them if necessary.
Inspect the drain pump: If the drain pump is faulty or clogged, it won't be able to remove water from the machine, resulting in the lack of spinning. Check the pump for any signs of damage or blockages and clean or replace it as required.
Clean the fabric softener dispenser: If the fabric softener isn't being used, the dispenser might be clogged or dirty. Remove the dispenser tray and clean it thoroughly to ensure proper dispensing during the rinse cycle.
Run an empty load test: To further diagnose the issue, run an empty load in your washing machine and observe its behavior. If it still doesn't spin or drain properly, there may be a mechanical or electrical problem that requires professional repair.
If you're not comfortable troubleshooting the washing machine yourself or if the above steps don't resolve the issue, it's best to seek help from a qualified appliance repair technician. They can identify the problem more precisely and carry out any necessary repairs or replacements to get your washing machine back in working order.