If your washing machine has a display error and you cannot open the locked door using the usual method, you can try a few troubleshooting steps to resolve the issue and safely open the door:
Wait for a while: Sometimes, the washing machine may take some time to reset itself after displaying an error. Wait for a few minutes to see if the error clears, and you can then open the door.
Turn off and unplug the machine: Switch off the washing machine and unplug it from the power source. Leave it disconnected for a few minutes to allow any electronic components to reset.
Check the user manual: Consult your washing machine's user manual for specific troubleshooting steps related to the error code being displayed. The manual may have information on how to unlock the door in such situations.
Check for a manual release lever: Many washing machines have a manual release lever hidden behind an access panel or near the door lock. Look for a small plastic tab or lever and try to unlock the door manually. Again, refer to the user manual for guidance on finding and using this lever.
Drain the water: If the washing machine has water inside and it's not draining due to the error, you may need to manually drain it. Look for a drain hose or a filter at the bottom of the machine, which can be opened to release the water.
Contact customer support: If you've tried the above steps and the door is still locked due to the display error, it's time to contact the manufacturer's customer support or a qualified appliance repair technician. They will be able to assist you further and provide guidance on resolving the issue.
Important Safety Note: Always prioritize safety when attempting to troubleshoot or fix appliances. If you're unsure about any steps or if dealing with electrical components, it's best to seek professional help to avoid accidents or damage to the machine.