If the washing machine in your new flat is dirty and you find it unsuitable for use, it would be a reasonable and courteous approach to inform your landlord about the issue. As a tenant, you have the right to expect that the property, including appliances like the washing machine, is in good working condition and clean when you move in.
Here are the steps you can take:
Document the condition: Before contacting the landlord, take some photos or videos of the dirty washing machine to provide evidence of its condition at the time of your move-in.
Notify the landlord: Reach out to your landlord or property management company and inform them about the state of the washing machine. You can do this via email or phone, whichever is the standard method of communication in your rental agreement.
Request cleaning or repair: Politely request that the washing machine be cleaned thoroughly or repaired, depending on the severity of the dirt and any potential issues it may have.
Follow up: If the landlord agrees to clean or repair the washing machine, make sure to follow up and confirm when the maintenance will be done.
Use temporary solutions (if needed): In the meantime, if you urgently need to do laundry, you can try running an empty cycle with hot water and white vinegar or baking soda to help remove some of the dirt and odors. However, this is not a permanent fix, and the landlord should address the issue properly.
As a tenant, it's essential to communicate any concerns or issues with the property promptly and in a respectful manner. Most landlords will appreciate being informed about maintenance problems so they can take appropriate actions to resolve them. If the landlord fails to address the problem or is unresponsive, you may need to familiarize yourself with local tenant rights and regulations to understand your options further.
Keep in mind that this advice is general, and specific laws and regulations may vary depending on your location. Always refer to your lease agreement and local tenant laws for guidance.