If the cooktop on your Whirlpool electric stove still displays a "Cooktop Hot" message even after you've turned it off, it could indicate that the surface of the cooktop is still hot or that the temperature sensor needs to cool down before the message disappears. Here are a few steps you can take:
Double-check the cooktop: Carefully touch the surface of the cooktop with the back of your hand to see if it's still warm or hot. If it is, avoid touching it and give it more time to cool down. Electric cooktops can retain heat for a while even after being turned off.
Disconnect power: Locate the circuit breaker or fuse box that supplies power to your stove and turn off the corresponding circuit or remove the fuse. This step ensures that no power is reaching the cooktop and can help reset the sensor.
Wait for a while: Allow the cooktop to cool down completely. This process may take some time, depending on how hot it was. It's important to let it cool naturally and avoid using any cooling methods like placing ice or water on the surface, as this could damage the cooktop.
Restore power: After a sufficient cooling period, restore power to the stove by turning on the circuit breaker or replacing the fuse.
Test the cooktop: Turn on the cooktop briefly to see if the "Cooktop Hot" message still appears. If the message persists, there may be an issue with the temperature sensor or the control panel of your stove. In this case, it's best to contact Whirlpool's customer service or a professional appliance repair technician to diagnose and resolve the problem.
Remember, when dealing with a potentially hot cooktop or any appliance malfunction, always prioritize your safety. Use caution and, if needed, consult a professional for assistance to avoid any risks of injury or further damage to the appliance.