Yes, it is not uncommon for ice to form under a freezer in a new refrigerator. This phenomenon is often referred to as "frost buildup" or "frost accumulation." Several factors can contribute to the formation of ice under the freezer compartment in a new fridge:
Defrosting process: Many modern refrigerators come with an automatic defrosting feature to prevent ice buildup on the evaporator coils inside the freezer. However, in some cases, during the initial setup and usage of a new refrigerator, the defrost system may not function optimally or take some time to regulate itself properly.
Moisture content: When you first load the refrigerator with food, especially if the food is not properly covered or wrapped, it can release moisture. This moisture can enter the freezer compartment and condense on the cold surfaces, eventually forming ice.
High humidity: The environment in which the refrigerator is placed can also play a role. If the ambient humidity is high, more moisture may enter the freezer and contribute to frost formation.
Door seal issues: If the door seals of the freezer are not properly sealed or if the doors are not closed tightly, warm air from outside can enter the freezer. When this warm air comes into contact with the cold surfaces inside the freezer, it can lead to condensation and ice buildup.
Temperature settings: Incorrect temperature settings can also affect frost buildup. If the freezer temperature is set too low, it can promote frost formation.
To address the issue of ice forming under the freezer in a new refrigerator, you can try the following steps:
Check the door seals: Ensure that the freezer door is sealing tightly when closed. If you notice any gaps or damage in the door gasket, consider replacing it.
Verify temperature settings: Double-check that the freezer temperature is set to the manufacturer's recommended setting. This information can usually be found in the user manual.
Limit moisture entry: Be mindful of leaving the freezer door open for extended periods and avoid placing hot or uncovered food directly into the freezer.
Give it time: If your refrigerator has an automatic defrosting system, allow the appliance some time to adjust and regulate itself. The frost buildup may reduce as the system stabilizes.
If you've tried these steps and the ice buildup continues to be a problem or seems excessive, it may be worth contacting the manufacturer's customer support for further assistance. They can provide specific troubleshooting steps or send a technician to assess and address any potential issues with your new refrigerator.