Question

I have kitchen aid fridge 3 door with water and ice dispenser. The top is good but the freezer is not freezing anymore but just cool enough. What should I do?

Answer 1

If your KitchenAid fridge's freezer is not freezing adequately and is only cool enough, there are several troubleshooting steps you can take to try and resolve the issue:

1. Check the temperature settings: Make sure the freezer temperature is set to the appropriate level. Typically, it should be set to around 0 degrees Fahrenheit (-18 degrees Celsius). Adjust the temperature settings if necessary.

2. Clear any obstructions: Ensure that there are no items blocking the vents inside the freezer. Blocked vents can restrict the airflow and prevent proper cooling. Rearrange items if needed to allow for better air circulation.

3. Clean the condenser coils: Over time, dust and debris can accumulate on the condenser coils, located at the back or bottom of the fridge. This buildup can hinder heat dissipation and affect the freezer's cooling performance. Clean the coils using a vacuum cleaner or a coil cleaning brush.

4. Check the door seal: Inspect the door seal or gasket of the freezer to ensure it is not damaged or worn out. A faulty seal can allow warm air to enter the freezer, resulting in inadequate cooling. If you notice any issues, replace the door seal.

5. Verify proper airflow: Verify that the freezer fan is operating correctly. When you open the freezer door, you should be able to hear the fan running. If the fan is not functioning, it may need to be replaced.

6. Remove ice buildup: Excessive ice buildup can obstruct airflow and impact cooling performance. If you notice a significant amount of ice, manually defrost the freezer by unplugging the fridge and allowing the ice to melt. Once the ice has melted, clean out any excess water and plug the fridge back in.

7. Check the defrost system: If the defrost system is not functioning properly, it can lead to ice buildup and poor cooling in the freezer. Consult the fridge's user manual or contact KitchenAid customer support to troubleshoot and potentially replace any faulty defrost components.

If you have tried these troubleshooting steps and the freezer still doesn't freeze adequately, it may be best to contact a qualified technician or KitchenAid customer support for further assistance. They can provide specific guidance based on your fridge model and help diagnose and resolve the issue.