There are several potential reasons why there might be no water in the freezer compartment of a refrigerator:
Insufficient time: If the freezer has not been running for long enough, the water may not have had enough time to freeze yet. Freezing water takes time, and depending on the temperature settings and the initial temperature of the water, it may take several hours or more to freeze completely.
Temperature settings: If the temperature in the freezer compartment is not set low enough, the water may not freeze. Make sure the freezer temperature is set to a low enough level, typically below 0 degrees Celsius (32 degrees Fahrenheit).
Defrosting system: Modern refrigerators often have automatic defrosting systems that periodically melt any ice buildup on the cooling coils. The water from the melted ice usually drains into a pan located at the bottom of the refrigerator, where it evaporates. If the defrosting system is not working correctly, the water may not be properly drained and may instead accumulate in the freezer compartment or elsewhere in the refrigerator.
Blocked drainage: If there is a blockage in the drainage system, the water from the melted ice may not be able to drain properly. This can cause water to accumulate in the freezer compartment. The blockage could be due to debris or ice buildup in the drain tube or a malfunctioning drain pump.
Malfunctioning water supply: Some refrigerators have water supply lines that feed water to ice makers or water dispensers. If there is a problem with the water supply line, such as a blockage or a faulty valve, it can result in a lack of water in the freezer compartment.
If you're experiencing this issue, it may be helpful to consult the user manual of your specific refrigerator model for troubleshooting steps. If the problem persists, it's advisable to contact a professional technician or the manufacturer's customer support for further assistance.