If your Kenmore washing machine is not draining, but your dryer is working fine, there could be several reasons for this issue. Here are some common causes to consider:
Clogged or blocked drain hose: The most common reason for a washing machine not draining is a clogged or blocked drain hose. Check the drain hose for any obstructions, such as lint, debris, or even small items like socks or underwear that may have become lodged in the hose.
Clogged pump filter or coin trap: Some washing machines have a pump filter or coin trap located at the front or bottom of the machine. If this filter is clogged with lint, coins, or other debris, it can prevent proper drainage. Refer to your machine's manual to locate and clean the filter.
Pump failure: The drain pump in the washing machine may have failed or become faulty, which would prevent the water from being pumped out of the machine. A malfunctioning pump will need to be replaced to restore proper drainage.
Faulty lid switch or door lock: Some washing machines have safety features like a lid switch or door lock that prevents the machine from draining if the door is not properly closed. If these components are malfunctioning, the machine may not initiate the draining process.
Drain hose height: The height of the drain hose may also play a role. If the hose is positioned too high above the floor level, gravity may prevent the water from draining efficiently. Ensure that the drain hose is not positioned too high or too tightly in the drain pipe.
Drain pipe blockage: If the drain pipe into which your washing machine's drain hose is connected is blocked, it can prevent proper drainage. Check the drain pipe for any clogs or restrictions.
Electronic control board issues: In some cases, a malfunctioning electronic control board can lead to drainage problems in the washing machine.
As for the dryer working fine, it operates separately from the washing machine and does not rely on drainage to function correctly. The dryer's purpose is to remove moisture from clothes, which it does through the use of heat and airflow.
To troubleshoot and fix the washing machine's drainage issue, you may need to inspect and address the potential causes mentioned above. If you are unsure about the problem or feel uncomfortable performing the troubleshooting yourself, it's best to seek the help of a qualified appliance repair technician.