If you have a Maytag washer that is locked and you're unable to open it, you can try the following steps:
Pause or Cancel Cycle: Press the "Pause" or "Cancel" button on the control panel of the washer. This may stop the washer's current cycle and release the lock mechanism.
Wait for Drain and Spin: If the washer is in the middle of a cycle, it may need to complete a drain and spin cycle before it unlocks. This process may take a few minutes. Wait for the washer to finish and see if the lock releases afterward.
Power Cycle the Washer: If the first two steps don't work, try resetting the washer by unplugging it from the power outlet or turning off the circuit breaker that supplies power to the washer. Leave it unplugged or with the power off for a few minutes. Then, restore power and see if the lock releases when the washer powers back on.
Check for Error Codes: Some Maytag washers have digital displays that can show error codes. Check the display for any error codes or messages that might indicate a problem with the lock mechanism. Refer to the washer's user manual for specific error code explanations and troubleshooting steps.
Contact Maytag Customer Support: If none of the above steps work, or if you're unsure about proceeding, it's advisable to contact Maytag customer support or schedule a service appointment. They can provide guidance based on your specific washer model and assist you in resolving the lock issue safely.
Please note that these steps are general suggestions, and the exact process to open a Maytag washer when locked may vary depending on the model and features of your specific appliance. Consulting the user manual or reaching out to Maytag customer support for precise instructions is recommended.