If your GE front-loading washer is still not draining properly after cleaning the drain and filter basket and replacing the door lock, there could be a few other potential causes for the issue. Here are some additional troubleshooting tips to help you identify and resolve the problem:
Check the drain hose: Make sure the drain hose is not kinked, clogged, or obstructed in any way. A bent or clogged drain hose can prevent proper drainage. Ensure that the drain hose is positioned correctly and that it is not inserted too far into the drain pipe, which can create a siphoning effect.
Verify the pump operation: The drain pump is responsible for removing water from the washing machine. If it's not working correctly, the water won't drain. Check if the pump is running when the machine should be draining. Listen for any unusual noises that could indicate a problem with the pump.
Test the drain pump for clogs: Even if the drain and filter basket are clean, debris might still be obstructing the pump's impeller or pump housing. To check this, you may need to remove the pump and inspect it for any clogs or foreign objects that could hinder its operation.
Inspect the drain filter housing: The drain filter housing could be damaged or misaligned, preventing proper drainage. Examine the housing for any signs of damage or misplacement that might be causing an obstruction.
Check for error codes: Some front-loading washers have diagnostic modes that can display error codes. Check your washer's manual to see if it has a diagnostic mode, and if so, run it to see if any error codes appear. These codes can provide valuable information about the underlying issue.
Examine the water level pressure switch: The water level pressure switch is responsible for detecting the water level in the machine and signaling the pump to drain. If this switch is faulty or clogged, it may not send the correct signals for draining. Inspect and test the pressure switch if possible.
If you're not confident in troubleshooting or repairing the washing machine yourself, it's best to seek assistance from a qualified appliance repair technician. They can diagnose the problem accurately and provide the necessary repairs to get your washer draining properly again.