If your landlord has attempted to fix the dishwasher and the maintenance person has stated that they can't repair it, you should take the following steps to address the issue:
Inform your landlord: Reach out to your landlord as soon as possible and inform them about the situation. Let them know that the maintenance person was unable to fix the dishwasher and explain how essential it is for your daily living.
Request for another repair attempt: Politely request that your landlord sends a different maintenance person or a professional appliance repair technician to assess and fix the dishwasher. Sometimes, different individuals may have different skill sets and experiences that could lead to a successful repair.
Follow up in writing: It's a good idea to document the communication with your landlord in writing, such as an email or a formal letter. This way, you have a record of your attempts to address the issue and any responses you receive.
Understand tenant rights: Familiarize yourself with tenant rights and laws in New York State, particularly those related to repairs and maintenance. In New York, landlords are generally obligated to provide habitable living conditions, which includes ensuring that essential appliances like a dishwasher are in working order.
Request a temporary solution: While waiting for the repair to be completed, ask your landlord if they can provide a temporary solution, such as offering to wash dishes manually or providing access to a communal kitchen if available.
Consider a rent reduction: In some cases, if the dishwasher remains unfixed for an extended period, you may be entitled to request a rent reduction to compensate for the inconvenience and lack of amenities.
Escalate the issue if necessary: If your landlord fails to address the problem or take appropriate action, you may need to escalate the matter by contacting a local tenants' rights organization or seeking legal advice.
Remember, communication with your landlord is crucial in resolving the issue. Keep a record of all interactions, and if the situation persists without resolution, consider seeking advice from a legal professional or a local tenants' rights organization for guidance on how to proceed.