If your central air conditioner is not working properly even after being serviced by authorized technicians, there are a few steps you can take:
Contact the service provider: Reach out to the authorized technicians who serviced your air conditioner and explain the ongoing issues. They may have additional troubleshooting steps or be able to revisit your location to reevaluate the problem. Ensure that you clearly communicate the specific problems you are experiencing and any relevant details.
Seek a second opinion: If you are not satisfied with the service provided by the authorized technicians or if the issue persists, consider getting a second opinion from another HVAC (Heating, Ventilation, and Air Conditioning) professional. Another technician may have a fresh perspective or be able to identify a problem that was missed previously.
Check for warranty coverage: Review the warranty information for your air conditioner. If the unit is still under warranty and the authorized technicians have been unable to resolve the issues, contact the manufacturer or the company that provided the warranty to explore your options for repair or replacement.
Document the problem: Keep a record of the issues you are experiencing, including any error codes, unusual noises, or malfunctions. This documentation can help technicians understand the problem better and provide more targeted solutions.
Consider an independent inspection: If the problem persists and you have exhausted options with authorized technicians, you may want to consider hiring an independent HVAC inspector or consultant. They can assess your air conditioner, identify any underlying issues, and provide an unbiased evaluation and recommendations.
Remember, it's important to communicate effectively with the service providers, remain patient, and explore different avenues to address the problem with your central air conditioner.