If your granite countertop is bleeding or releasing color when wiped down with a cleaner or water, it's likely not authentic granite. Genuine granite is a natural stone and does not bleed or release color when properly sealed. Instead, it sounds like you might have a counterfeit or lower-quality material designed to mimic granite's appearance.
Several possible reasons could explain the issue:
1. Fake Granite: Some low-quality materials, like certain types of synthetic or composite countertops, are made to look like granite but are not genuine stone. These materials may be more porous and susceptible to color bleeding or staining.
2. Poor Quality Sealer: If the countertop was sealed with a low-quality or ineffective sealer, it might not provide adequate protection against color bleeding or staining. In such cases, liquids could penetrate the surface and affect the color.
3. Low-quality Dye or Pigments: If the countertop was artificially colored using low-quality dyes or pigments, these substances might not be properly bonded to the surface, leading to color bleeding when exposed to moisture or cleaners.
4. Incorrect Maintenance Products: Some cleaning agents or chemicals could react with the countertop's surface or the sealant, causing color transfer.
To address the issue:
1. Verify the Material: Confirm with the manufacturer or the seller whether the countertop is genuine granite or a different material designed to resemble granite.
2. Seek Professional Assessment: If the countertop was advertised and purchased as genuine granite but is exhibiting color bleeding, consider reaching out to a professional countertop installer or stone expert to assess the material and its quality.
3. Check for Warranty or Guarantee: If the countertop was recently installed or purchased, check if there is a warranty or guarantee from the seller or manufacturer. You may be able to get it replaced or repaired if it is a manufacturing defect.
4. Avoid Harsh Cleaners: Until the issue is resolved, use only mild soap and water for cleaning, avoiding harsh chemicals or abrasive cleaners.
It's crucial to address the issue promptly, as color bleeding might be a sign of a material defect, improper installation, or misrepresentation by the seller. If you're uncertain about the material's authenticity or quality, seeking professional assistance is the best course of action.