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If your air conditioner is unable to reduce the room temperature below 25°C (even if the preset temperature is lower), there could be several reasons for this issue. Some possible causes include:

  1. Insufficient Cooling Capacity: The air conditioner might not have enough cooling capacity to cool the room to the desired temperature. This could be due to various factors, such as the size of the air conditioner not being suitable for the room's square footage or the air conditioner being old and losing efficiency.

  2. High Ambient Temperature: If the outside temperature is extremely high, it can put additional strain on the air conditioner, making it difficult for the unit to achieve the desired temperature indoors.

  3. Air Leaks or Poor Insulation: If there are air leaks around doors, windows, or ducts, the cooled air from the air conditioner could escape, leading to difficulty in reaching the desired temperature. Similarly, poor insulation in the room can cause heat to enter, making it harder for the air conditioner to cool the space effectively.

  4. Clogged Air Filters or Coils: Dirty air filters or condenser coils can hinder airflow and reduce the air conditioner's cooling performance.

  5. Thermostat Placement: If the thermostat is exposed to direct sunlight or placed near a heat source, it might incorrectly sense the room temperature, leading to improper cooling.

  6. Restricted Airflow: Blocked or obstructed vents can limit the airflow, preventing the conditioned air from reaching all areas of the room.

  7. Refrigerant Issues: Low refrigerant levels due to leaks can result in reduced cooling efficiency, making it challenging to achieve lower temperatures.

To troubleshoot and potentially resolve the issue, you can try the following steps:

  1. Check and Clean Air Filters: Make sure the air filters are clean and free from dust and debris. If dirty, clean or replace them as necessary.

  2. Inspect for Air Leaks: Check for any air leaks around doors, windows, and ducts. Seal any gaps or leaks to improve insulation.

  3. Ensure Proper Thermostat Placement: Make sure the thermostat is not exposed to direct sunlight or placed near any heat source. Consider relocating it if needed.

  4. Clear Obstructed Vents: Ensure that all vents are open and not blocked by furniture or other objects.

  5. Schedule Professional Maintenance: If the issue persists, it's recommended to have a professional HVAC technician inspect your air conditioning system. They can check for refrigerant leaks, assess the cooling capacity, clean the coils, and perform other necessary maintenance tasks.

If your air conditioner is old and struggling to cool the room effectively, it might be time to consider upgrading to a more powerful and efficient unit.

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