it is essential to understand that companies can make decisions for various reasons, and it's possible that Moen's choice to include cheaper plastic drainage assemblies in their faucet kits might have been influenced by factors such as cost-cutting measures, changes in manufacturing processes, or supply chain considerations. Here are some possible reasons why a reputable company like Moen might make such decisions:
Cost reduction: Cheaper materials like plastic may be used as a cost-saving measure to keep the overall production cost lower. This could be done to remain competitive in the market, especially if other competitors are offering similar products at a lower price point.
Market segmentation: Some companies offer products at different price points to cater to various customer segments. By providing a range of products with different price tags, they can appeal to both budget-conscious consumers and those willing to pay a premium for higher-quality options.
Supplier changes: Companies may switch suppliers for various components, which could lead to changes in the materials used in their products. This might inadvertently result in quality issues if the new supplier provides substandard components.
Product differentiation: Offering a variety of product options allows companies to differentiate their product lines. While the core faucet may be of high quality, the inclusion of cheaper drainage assemblies in certain kits could be a strategy to create a range of products at different price points.
Regardless of the reasons, it's crucial for companies like Moen to thoroughly test and ensure the safety and reliability of all components included in their products. Customer feedback and reports of issues should be taken seriously, and if there are any problems with faulty components causing water damage or other issues, the company should investigate and take appropriate actions, such as product recalls or improvements in design and materials.
As a responsible consumer, it's essential to research and read reviews before making purchases, and if you encounter any issues with a product, make sure to report them to the manufacturer and relevant consumer protection authorities.