The percentage higher you would be willing to pay for the best customer service with a purchase can vary greatly from person to person. It's a subjective decision influenced by individual preferences, needs, and priorities. Some people might prioritize exceptional customer service and be willing to pay a significant premium for it, while others might prioritize price or product features over customer service.
As a rough estimate, some surveys and studies have suggested that consumers might be willing to pay around 5% to 10% more for excellent customer service. However, these numbers are not universal and may not apply to every situation or every individual.
Ultimately, the value of customer service is determined by factors like the level of support provided, ease of communication, problem resolution efficiency, and the overall experience during and after the purchase. Some customers might prioritize customer service so highly that they are willing to pay a higher premium, while others might not place as much importance on it and, therefore, not be willing to pay as much extra.
In summary, the percentage higher you would pay for the best customer service is a personal decision that depends on your own values and preferences as a customer. It's essential to assess what matters most to you and what you're willing to invest in for an exceptional buying experience.