Question

I recently cut the power to my home and when I turned it back on, my washer and dryer had stopped getting power. The test and reset button won’t click either. What happened and how do I fix it?

Answer 1

It sounds like the power interruption might have triggered a safety feature in your washer and dryer, causing them to shut down to prevent damage. This often happens when there's a sudden power surge or outage. The "test" and "reset" buttons you mentioned are likely part of the Ground Fault Circuit Interrupter (GFCI) or an electrical safety device that might have been tripped during the power cut.

Here's how you can troubleshoot and potentially fix the issue:

1. Locate the GFCI Outlet: Look around your laundry area and nearby rooms for a GFCI outlet. GFCI outlets have two buttons: "test" and "reset." They are typically found in areas like the kitchen, bathroom, laundry room, garage, or outdoor areas. Press the "reset" button firmly to see if that resolves the issue. If the button doesn't stay engaged or clicks back out, it indicates a problem.

2. Check the Circuit Breaker: If you can't find a GFCI outlet, your washer and dryer might be connected to a circuit breaker. Go to your home's main electrical panel and check for any tripped breakers. If you find one, flip it all the way to the "off" position and then back to the "on" position to reset it.

3. Test Other Outlets: Test other outlets in the laundry area and nearby rooms to see if there's a broader electrical issue. Plug in a small appliance or use a circuit tester to check for power. If none of the outlets are working, the problem might be with a circuit breaker or a larger electrical issue that you'll need to address with the help of a professional electrician.

4. Unplug and Wait: If the washer and dryer are still not getting power, unplug them from the outlets and wait for a few minutes. Sometimes, electronic devices need to reset after a power disruption. After waiting, plug them back in and see if they work.

5. Call an Electrician: If none of the above steps work or if you're uncomfortable dealing with electrical issues, it's best to call a licensed electrician. They can inspect your electrical system, diagnose the problem accurately, and make the necessary repairs safely.

Remember, safety is paramount when dealing with electrical issues. If you are uncertain about anything or if you encounter unfamiliar electrical components, it's best to seek professional help.