I'm sorry to hear that your washer dryer is not working. There could be several reasons for this issue, and without more specific information, it's challenging to pinpoint the exact cause. However, I can provide you with some common troubleshooting steps to help identify and possibly resolve the problem:
Check Power Supply: Ensure that the washer dryer is receiving power. Check if the power cord is securely plugged into the outlet and that the outlet is functional. You can try plugging in another device to verify if the outlet is working.
Circuit Breaker: Check the circuit breaker or fuse box to see if the circuit supplying power to the washer dryer has tripped or blown. If it has, reset the breaker or replace the fuse and try using the appliance again.
Door/Lid Lock: Most modern washers and washer dryers have safety mechanisms that prevent them from operating when the door or lid is not securely closed. Check if the door/lid is closed properly and that the lock mechanism is functioning correctly.
Water Supply: If the washer dryer is not filling with water, check that the water supply valves are fully open, and there are no kinks in the water hoses.
Drainage Issues: If the washer dryer is not draining water, check for clogged drain hoses or a blocked pump filter. Clear any obstructions and try running a drain cycle.
Error Codes: Many modern appliances display error codes when something is wrong. Check the user manual to see if your washer dryer is displaying any error codes and follow the troubleshooting steps recommended in the manual.
Overloading: Overloading the washer dryer with too many clothes can cause it to stop working correctly. Try reducing the load size and see if that helps.
Belt and Motor: If the washer dryer drum is not spinning or tumbling, there might be an issue with the belt or motor. In this case, it's best to contact a professional technician for repairs.
If you've gone through these basic troubleshooting steps and the washer dryer still isn't working, it's best to contact the manufacturer's customer support or a qualified appliance repair technician. They will have the expertise to diagnose and fix more complex issues with your washer dryer. Remember to provide them with as much information as possible about the problem and any error codes displayed, as this will help expedite the troubleshooting process.